Frequently Asked Questions
Everything you need to know about your next favorite pair.
Are all your sneakers authentic?
Absolutely. Every item sold on CREP MOVEMENT undergoes a rigorous multi-point verification process by our expert authentication team to ensure 100% authenticity before it reaches your door.
How long does shipping take?
Standard shipping typically takes 3-5 business days. For high-demand releases that require additional verification, please allow up to 7-10 business days for delivery.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all security tags attached. Please note that certain limited-edition releases may be marked as final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options including Klarna and Afterpay.
How do I know which size to order?
Sizing varies by brand. We provide a detailed size guide on every product page, along with fit recommendations (e.g., 'runs small' or 'true to size') to help you find the perfect fit.
Can I cancel or modify my order?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our support team via live chat.